The Car Counselor, with KEITH WHANN - 'Got Questions? He's Got Answers! Keith Whann is the founder of Whann & Associates (www.keithwhann.com). Over the past 20 years, Keith has become a leading national authority on motor vehicle and consumer protection issues. Join Keith for a wide range of topics on the entire purchase and ownership experience.


What is My First Step?

What's A Limited Warranty?

What is Ethanol?

What's a Hybrid?

Service Repair Orders

What Are Good Will Repairs?

After-Hours Repair Authorization

What is a Test Drive Agreement?

What is Your Trade Worth?

How Much Do I Owe On My Trade?

What is a Deposit Receipt?

Beware of Waiver Documents

Doing Your Own Repairs

What's the Difference Between a Warranty and a Service Contract?

What is a Certified Vehicle?

What's Your Car Worth?

Should You Finance Through the Dealer?

What is "GAP" and Do You Need It?

What is The Lemon Law?

Should You Buy from a Dealer or a Private Party?

Can You Really Buy a Car Over the Internet?

Should You Purchase or Lease?


Watch for more CAR COUNSELOR programming, coming soon to ACT!