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The State of Aftermarket Car Customization

The auto industry is playing a leading role in the U.S. economic recovery, but how about the aftermarket? This typically vibrant sector has been buffeted on multiple fronts, including changing attitudes about car ownership among young people. Will it thrive in the future? And what will the future look like? Here, a diverse panel of aftermarket experts examine these issues. Recorded at a Motor Press Guild event in Los Angeles.

Panelists: Pat Dougherty, Head of Sales Operations for Chrysler Group's Mopar; Myles Kovacs, President and Co-Founder of DUB Magazine; Peter MacGiillivray, VP of Communications and Events for SEMA. Moderated by USA Today (Drive On) auto writer, Chris Woodyard.

Running time: 54 minutes

Highlights from NIADA.TV's LIVE webcast of the 25th annual World Automobile Auctioneers Championship, held this year at the Alliance Auto Auction in Waco, Texas. Condensed from the full day of competition on April 5, 2013. Sponsored by Adesa, Manheim, Alliance Auto Auction, the World Wide College of Auctioneering, and NIADA.

Running time: 95 minutes

Economic Forecast and Its Impact on Remarketers

 

Will the national economy strengthen in 2013 or will there be a double dip downturn? What are the key risks that could derail economic growth? How will this impact the vehicle remarketing industry?
Presented at the annual Conference of Automotive Remarketers by Ira Silver, National Auto Auction Association (NAAA).

Biography: Dr. Ira Silver has been in the field of Business & Economic Analysis for over 30 years. He is an Associate Professor in Managerial Economics at TCU's Neeley School of Business and Economist for the NAAA. He has taught at several universities and has been quoted in publications including The Wall Street Journal, The New York Times, the Fort Worth Star-Telegram, and the Dallas Business Journal.

Running time: 38 minutes

NIADA.TV Special Report - Sandy Schwartz Interview at the World Automobile Auctioneers Championship

NIADA CEO, Mike Linn, chats with Manheim president, Sandy Schwartz, at the 25th annual World Automobile Auctioneers Championship in Waco, Texas.

Running time: 8 minutes

Auctions 2013 and Beyond: Questions No One Asks and Answers Never Spoken

This session provides a comprehensive overview of the actions needed to implement true, lasting change in the remarketing industry. The role of the arbitration process, revenue stream dynamics, social media, the internet, current auction technology, and the ever-increasing diverse buying market in creating a truly superior buyer experience will be discussed.
Moderated by: Jim DeRochers, DAASW.com; and Stephanie Gingras, Dealers Auto Auction Southwest.
Panelists: Paul Lips, ADESA and NAAA; Tony Morby, Chattanooga Auto Auction; Linda Silverstein, Ford Motor Company; and Doug Turner, J.D. Byrider.
Recorded at the annual CAR Conference.

Running time: 37 minutes

Latest Online Fraud, Title Washing, Odometer Clocking, and VIN Cloning Schemes

Learn about the latest schemes being employed by crooks to wash titles and clock odometers. Presented at the Conference of Automotive Remarketing.
Facilitated by: Mike Antich, Automotive Fleet.
Presenters: Larry Gamache, CARFAX; Melanie Kovach, AutoTrader.com; and John Sidman, Experian Automotive.

Running time: 33 minutes

 

What Remarketers Can Do to Better Serve Dealers Buying and Selling at Physical and Online Auctions

This session features tips on what consignors can do to enhance the value of their vehicles to dealers, both in the lanes and online. It will also delve into real-world advice on what auctions can do to better serve dealers to get them to consign vehicles or attend their sales.
Presented at the Conference of Automotive Remarketing by Kraig Quisenberry, Bay Auto Outlet/Wholesale Auto Direct.

Running time: 30 minutes

Against The Herd: 6 Contrarian Investment Strategies You Should Follow

Drawing upon the themes he voices on his daily CNBC commentary and those described in his book, Against the Herd, Steve Cortes challenges you to think independently and develop a healthy skepticism towards the conventional market wisdom of Wall Street and the financial media.
Recorded at the annual CAR Conference.

Running time: 34 minutes

How to Better Engage Independent Dealers in Your Auctions

 

Independent dealers from NIADA explain their buying strategies while at auction, along with their customer service needs and arbitration concerns. The emergence of Lease Here/Pay Here lots is also discussed.
Moderated by NIADA COO, Steve Jordan. Panelists: Chris Martin, Team EZ Auto, Inc.; Keith Hagler, Taylor Auto Credit; Arlan Kuehn, Kuehn Auto Sales, Inc.
Recorded at the annual Conference of Automotive Remarketing.

Running time: 55 minutes

 

What is the Future of Multi-Platform Selling

There is a remarketing trend to move toward a multi-platform selling environment. What impact will this have on the future of automotive remarketing in the wholesale market? Will the technology evolve to allow cross-bidding?
This panel discussion, from the Conference of Automotive Remarketing, is moderated by Bob Graham, ARI, and includes panelists: Joe George, Manheim; Steve Groene, Ford Motor Company; Greg Lubrani, Liquid Motors Inc.; Greg Thibault, Avis Budget Group; and Jim Yates, Alliance Inspection management (AiM).

Running time: 34 minutes

How To Buy A Used Vehicle, with Joe Lescota

A six-part series, featured in NIADA's online automotive consumer portal, www.autoconsumer.tv:

Ever wonder what you should consider when buying a used vehicle? Better yet, what should you tell your teenager or a first time car buyer? Joe Lescota, Director of Dealer Development at NIADA, tells you all you need to know in six simple programs. Watch, and you too will know the secrets of successful car shopping!

Remarketing Industry Leaders: Who Are You?

In this session you will meet three leaders in the remarketing industry. “Who Are You” offers an opportunity to hear directly from the panelists and learn from their time and experiences through personal stories.
Moderator: Linda Silverstein, Ford Motor Company
Panelists: Tom Caruso, ADESA; Sandy Schwartz, Manheim; Bob McConkey, Independent Auction Group. From the Annual C.A.R. Conference.

Running time: 50 minutes

Behind The Scenes at NIADA's National Quality Dealer of The Year Awards

NIADA producer/director, Michael Marashlian provides a rare glimpse behind the scenes of the people and equipment that make the annual NQD awards show go live around the world! From Caesars Palace in Las Vegas.

Running time: 10 minutes

Who's Going To Finance My Cars?

This is an on-going question for every independent dealer, regardless of size or location. Experts from the field of finance discuss issues that you should consider as you explore your finance options.
Panelists: Rich Coutu, VP of Operations and Business Development, DSC; Mark A. Vzquez, VP of Sales, Westlake Financial Services; and Joe Keadle, VP of Operations, West Division, AFC. Moderated by Joe Lescota, Director of Dealer Development, NIADA.
Recorded at the NIADA Annual Convention.

Running time: 40 minutes

Leadership: Between The Lines

 

In this presentation, Herm Edwards discusses powerful and positive leadership lessons, based on life lessons he has collected over the years. Edwards will share with the audience the wisdom and insight he counted on during his coaching career to motivate and sustain himself, his teams and the thousands he has inspired. As part of his presentation, Herm Edwards will include a look back at his NFL career and the great teachings he has gotten from others in the game. As a result, all attendees will get a feel for how they can chart their own path to success-in business and in life.

Presented by C.A.R. Keynote Speaker: Herman Edwards, NFL Analyst at ESPN and former NFL Head Coach.

Running time: 60 minutes

How to Bring Dealers in the Lanes When Inventory is Lean

 

The ongoing shortage of used vehicles in the wholesale market is projected to last another several years, before there is an equilibrium in supply to demand. In the meantime, what can you do to bring more dealers into the lanes when inventory is lean? This panel of industry experts will discuss best practices that are currently being employed.
Moderator: Dave Angelicchio, Pittsburg Independent Auto Auction
Panelists: Jennifer Costabile, GM Fleet and Commercial Operations; John M. Manchin, Subaru of America, Inc.; Jennifer Schade, ARI; Howard Segal, Wells Fargo Auto Finance, Inc.; Greg Thibault, Avis Budget Group; Anthony Underwood, Anthony Underwood Automotive. From the Annual C.A.R. Conference.

Running time: 38 minutes

Factory Consignors Discuss Latest Remarketing Strategies

 

A panel discussion of factory consignors discuss upcoming challenges and share how they support the brands they represent. Remarketing service providers will learn what they need to know to better support factory consignors.
Moderator: Virgil Matczak, Dealers Auto Auction
Panelists: Joe Bedwell, Mercedes-Benz Financial Services USA LLC; Tom Cornellier, Ford Motor Company; Rob Fecher, Mazda North American Operations; Dan Kennedy, General Motors; Mark Nagel, Chrysler; Robert Wagner, Hyundai Capital America.
From the Annual C.A.R. Conference.

Running time: 45 minutes

What Remarketers Can Do to Better Serve Dealers Buying and Selling in the Wholesale Market

Learn what consignors can do to enhance the value of their vehicles to dealers both in the lanes and online. What are the “hot buttons” that get dealers to raise their hands in the lanes or click on the online bid button?
Presented by C.A.R. Conference Keynote Speaker: Tyler Corder, Findlay Automotive Group.

Running time: 50 minutes

Chrysler's Future Product Strategy and Resale Value Initiatives

After several challenging years, Chrysler has regained its momentum and reinvigorated its future product pipeline. In this presentation, Pete Grady, VP, Network Development & Fleet for Chrysler Group LLC, will provide insight into the company's future product strategy and resale value initiatives. From the C.A.R. Conference at Caesars Palace in Las Vegas.

Running time: 30 minutes

Waking the Economy Up From a Bad Dream

As the economy reels from a calamity that was years in the making, America is left wondering, what happened? Join Dr. Gene Stanaland, who has been called the "Will Rogers of Economics," for an enlightning and entertaining economic review and forecast for the immediate future. From the annual AFLA Conference in San Antonio.

Running time: 45 minutes

Current and Future Pathways for U.S. Energy Policy

 

This presentation discusses the current U.S. energy supply situation and projections for future consumption. Also addressed are major federal energy and environmental policy drivers that could affect energy production and consumption in coming years. Presented at the AFLA annual conference by Timothy K. Webster, Partner in the Global Environmental Practice at Sidney Austin LLP.

Running time: 1 hour

EXECUTING IMAGINATION: TURNING CREATIVE FIRE INTO REAL RESULTS

Organizations often have an abundance of raw creativity, but lack a systematic process to harness it. In an era where ideas only count when they drive results, how do you focus your team's imagination into practical outputs? NY Times Bestselling Author, Josh Linkner has the answer in this fun and fast-moving session. Recorded at the AFLA Annual Conference in San Antonio, Texas.

Running time: 56 minutes

AUTOMOTIVE OUTLOOK: BACK FROM THE BRINK

 

The American auto industry was first battered by the bankruptcies and restructurings of the Detroit automakers, then hobbled by the earthquake and tsunami that hit Japan - and severely disrupted sales of Japanese automakers in the American market. Although sales have not returned to pre-recessionary levels, automakers and dealers are now solidly profitable at the lower volumes. John McElroy, host of Autoline Daily, shares his optimistic view of a new golden age for the auto industry. From the AFLA Annual Conference in San Antonio, Texas.

Running time: 42 minutes

 

KNOW YOUR STATE AND FEDERAL LABOR LAWS

Are your employment policies and procedures in line with current laws and regulations? Watch this session and be prepared to take notes! Presented at the NIADA Annual Convention by Cheryl Wilke, Partner, Hinshaw & Culbertson, LLP.

Running time: 40 minutes

HOW TO HIRE, FIRE, AND KEEP THE BEST

 

Don't you wish you had a crystal ball when it's time to hire a new employee? This session provides you with the next best thing... knowledge of best practices for hiring success. Presented at the NIADA Annual Convention by Cheryl Wilke, Partner, Hinshaw & Culbertson, LLP.

Running time: 45 minutes

 

THE DIRECT-FROM-CONSUMER INVENTORY ACQUISITION OPPORTUNITY

This session focuses on how dealers can acquire high-quality units by maximizing their opportunities among car shoppers and simplifying the trade-in process. You'll learn how to drive consumer awareness and market yourself as a preferred vehicle buyer. Presented by AutoTrader.com's Industry Relations Director, Howard Polirer.

Running time: 49 minutes

SALES TEAM PRACTICES THAT WILL LAND YOU IN COURT

 

Is your sales team ready to hit the floor? Are they doing a good job with leads? How many deals can they close in a week? Sure, they can sell cars, but do they know the legal issues involved in those sales? You may be surprised, so don't miss this session! Presented by Rob Sickles, Partner, Hinshaw & Culbertson, LLP.

Running time: 45 minutes

BHPH SALES - MAKE EVERYBODY HAPPY

The art of a good buy-here pay-here sale is to properly match three elements: customer, car, and cash. Jay Rose, President, Global Training Solutions, tells how to make the magic happen at your dealership.

Running time: 52 minutes

YOUR ASSOCIATION, STILL WORKING FOR YOU

 

Learn about NIADA's ongoing efforts to respond to the needs of its members, including new NIADA 20 Groups, the new Certified Pre-Owned program, the BHPH certified Master Dealer program, and more! Presenters include; Joe Lescota, NIADA Director of Dealer Development; Michael Burgholzer, Senior Vice President, Warrantech; and Ken Shilson, President, Subprime Analytics and NABD. Recorded at the NIADA Annual Convention in Las Vegas.

Running time: 36 minutes

WORKING TOGETHER... LEVELING THE PLAYING FIELD

A panel discussion reviewing issues that affect dealers and the car-buying public. Government agency representatives shed light on their roles and share ideas on how we can partner to strengthen the independent automotive industry. Panelists: Jessica Rich, Associate Director, Division of Financial Practices, Federal Trade Commission; Bill Brauch, Iowa Assistant Attorney General; and Chris Martin, NIADA Legislative Counsel. from the Annual NIADA Convention in Las Vegas.

Running time: 120 minutes

IS MY F&I BULLET PROOF?

Watch this panel session for a refresher course in up-to-date F&I best practices. Featuring: Pat McPherson, National Director of Strategic Accounts, Route One; John Palmer, CEO, ProCredit Express; and Chip Zyvoloski, Senior Attorney, Indirect Lending, Wolters Kluwer. Moderated by Joe Lescota, Director of Dealer Development, NIADA. Recorded at the NIADA Annual convention in Las Vegas.

Running time: 44 minutes

BUILDING AN EFFECTIVE DEALERSHIP WEBSITE

Presented by Michael D. Jackson, President & CEO, Auto Search Technologies. Jackson is a nationally recognized internet technology and SEO (search engine optimization) expert. This presentation was delivered at the NIADA Annual Convention in Las Vegas.

Running time: 50 minutes

FEEL UNSTOPPABLE IN 60 MINUTES

Four-time Olympian, Ruben Gonzales, shares his view that running a business can be a lot like luge racing! Watch this keynote address from NIADA's Annual Convention to inspire confidence and courage to achieve success.

Running time: 62 minutes

HELLO, I'M YOUR FEDERAL REGULATOR, AND I'M HERE TO DO A COMPLIANCE AUDIT

Don't miss this session if you want to be sure you're keeping up with new rules and regulations! Presented by Thomas B. Hudson, Partner, and Patty Covington, Attorney, Hudson Cook, LLP. Recorded at NIADA's Annual Convention in Las Vegas.

Running time: 50 minutes

TRACKING DEVICES - A BHPH ESSENTIAL???

An overview of BHPH use of vehicle tracking devices, including legal issues, advantages, and disadvantages. This panel discussion is presented by BHPH industry experts: Kim Bradshaw, CMD, 1st Nations Auto sales; Arlan Kuehn, CMD, Kuehn Auto Sales; and Trey Crouch, CMD, Trey Couch's Wheels on Credit. Moderated by Jay Rose, President, Global Training Solutions.

Running time: 37 minutes

AVOIDING THE POTHOLES - A BHPH DEALER'S PERSPECTIVE

If you are a BHPH dealer, or are planning to become one, you cannot miss this pannel discussion, presented by: Kenny Loveless, CMD and retired BHPH Dealer; Scott Allen, CMD, Auto Land; and Dan Reel, CMD, Reel's Auto Sales. Moderated by Ken Shilson, President, Subprime Analytics and NABD. From the NIADA Annual Convention in Las Vegas.

Running time: 51 minutes

THE LEGISLATIVE/REGULATORY SCENE - AN UPDATE FOR THE INDUSTRY

 

Don't miss this overview of what's really going on in Washington! Learn about legislation and rulemaking that can directly affect your business. This NIADA Annual Convention panel features: Shaun Petersen, NIADA Legislative Counsel; Sante Esposito, President, federal Advocates, Inc.; Michael Esposito, Managing Partner, Federal Advocates, Inc.; Chris Martin, NIADA Legislative Chairman; Bill Dohring, IADAC Lobbyist; and Michael R. Linn, NIADA CEO.

Running time: 65 minutes

BHPH 101 - THE THINGS YOU NEED TO KNOW

A lesson in overall "buy here - pay here" best practices. Presented by Ken Shilson, President, Subprime Analytics and NABD. From the NIADA Annual Convention at Caesars Palace, Las Vegas.

Running time: 42 minutes

UNDERSTAND THE LEGAL SIDE OF CONTRACTS AND WARRANTIES

Presented by Rob Sickles, Partner, Hinshaw & Culbertson, LLP. From the NIADA Annual Convention, Caesars Palace, Las Vegas.

Running time: 34 minutes

SURE SIGNS FOR SALES - PART 1

Did you know that "reading" your customer can give you clues on how best to approach a sale? Paul Webb teaches a new "sales language" that is sure to bring you increased profits! This is Part 1 of a series, taped at the NIADA Convention in Las Vegas.

Running time: 27 minutes

SURE SIGNS FOR SALES - PART 2

Part 2 of a series, taped at the NIADA Convention in Las Vegas. Did you know that "reading" your custome rcan give you clues on how best to approach a sale? Paul Webb teaches a new "sales language" that is sure to bring you increased profits!

Running time: 18 minutes

NIADA's National Leadership Awards Banquet

From the 2012 NIADA Convention - Each year special recognition is given to those in the automotive industry who have displayed exemplary commitment, leadership and community service. NIADA also honors five of the nation's brightest young adults with scholarships to the college or university of their choice.

Running time: 1 hour

2012 NIADA NATIONAL QUALITY DEALER OF THE YEAR AWARDS FROM LAS VEGAS

Watch NIADA's 2012 NATIONAL QUALITY DEALER OF THE YEAR AWARDS from Caesars Palace, Las Vegas. Hosted by Michael York.

Running time: 1 Hour 52 minutes

Highlights from NIADA.TV's international webcast of the 24th annual World Automobile Auctioneers Championships, held this year in Sanford, Florida. History was made as Cheri Boots-Sutton became the first woman ever to to take home the championship trophy.

Running time: 66 minutes

 

FORECAST OF AUTOMOTIVE TRENDS

This presentation provides a forecast of current and emerging automotive trends in the retail and wholesale markets. Keynote Speaker: Tom Loveless, Vice President of Sales at KIA Motors America.

From the Conference of Automotive Remarketing at Caesars Palace in Las Vegas.

Running time: 36 minutes

WHERE DOES THE REMARKETING INDUSTRY GO FROM HERE?

As CEO of Manheim, the world’s largest auction company, Sandy Schwartz presents his perspective of current and future trends in the remarketing industry. Recorded at the 2012 Conference of Automotive Remarketing in Las Vegas.

Running time: 37 minutes

 

OUTRAGED: THE "TAKING OUT" OF AMERICA'S DEALERS

Tamara Darvish, vice president of DARCARS, discusses her new book, "Outraged." When GM and Chrysler were in Chapter 11 bankruptcy, many dealers lost their franchises. Find out why the "taking out" of America's hometown car dealers impacts not only dealers, but also automotive remarketers.

Presented at the Conference of Automotive Remarketing.

Running time: 53 minutes